Speciality Waiter/ ess
Core
Lead and mentor the service team while overseeing daily dining operations and ensuring exceptional guest experiences in a fine dining setting.
Role type
senior IC specialty waiter (supervisory)
Builds
exceptional dining experiences for guests
Domain
hospitality + fine dining
Deliverable
physical/clinical work
Required skills
leadership, team management, guest relations, menu knowledge, wine pairing, food safety compliance, inventory management, reservation management, conflict resolution
Preferred skills
hospitality management degree, food and beverage certification, knowledge of Vietnamese cuisine and culture
Technologies
restaurant management software
Responsibilities
lead and train waiting staff, greet and seat guests, manage reservations and special requests, provide menu and wine recommendations, resolve guest complaints, ensure food safety and hygiene compliance, assist in inventory management, collaborate with kitchen team, maintain clean dining area
Seniority
Senior, hands-on IC with supervisory duties