Maitre - Aethos Monterosa
Core
Leading the dining room team to deliver exceptional guest experiences, manage service flow, and ensure operational standards in a luxury alpine hotel.
Role type
Senior F&B service leader (Maître)
Builds
High-end dining experiences for hotel guests
Domain
Luxury hospitality / Fine dining
Required skills
Team leadership, table management, wine knowledge, guest relations, scheduling, inventory control, hygiene compliance, conflict resolution, menu pairing
Preferred skills
Additional languages, event coverage, productivity optimization
Technologies
POS systems, reservation software, inventory management tools
Responsibilities
Greet guests and ensure a memorable experience from arrival to departure, Coordinate and supervise the dining room team (Chef de Rang, Commis, Runner), Manage reservations, table assignments, and guest flow, Advise guests on menu and wine pairings, Ensure mise-en-place and dining room preparation meet standards, Organize staff shifts, Train and motivate the team, Handle special requests and complaints, Collaborate with F&B Manager and Chef, Monitor hygiene and cleaning standards, Support stock and inventory control