Overnight Front Desk Agent (Part Time)
Core
Welcome and register guests, process payments, coordinate with housekeeping and maintenance, and manage room assignments for arriving and departing guests.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, room assignments, and payment transactions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest registration, payment processing, room selection, inter-departmental communication, radio communication, upselling, audit reporting
Preferred skills
Luxury hotel experience, OPERA system proficiency, MS Office Suite
Responsibilities
Monitor queue rooms, handle guest issues, manage open folios, process currency exchange, maintain bank float, escort guests to rooms, monitor VIP requests, complete daily checklists, assist with morning reports and overnight audits
Seniority
Entry-level to Junior