Chargé de clientèle téléventes F/H
Core
Manage proactive relationships with professional clients to ensure delivery compliance, order recurrence, and exceptional customer service via phone, email, and in-person visits.
Role type
Senior Account Manager (Tele-sales & Field Operations)
Builds
Customer retention and growth for professional restaurant clients
Domain
Food distribution / B2B sales
Deliverable
client delivery
Required skills
Customer relationship management, sales growth identification, cross-functional liaison, physical handling of heavy loads, operation of material handling equipment, MS Office proficiency, digital tool comfort
Preferred skills
Experience in off-premise catering sector, strong interpersonal skills, field operations mindset
Responsibilities
Conduct proactive client follow-ups across all channels, identify and seize growth opportunities, coordinate between Supply Chain, Halls, and Logistics teams, perform physical tasks including lifting heavy loads and operating machinery
Seniority
Mid-level, hands-on IC