Cluster Director of Sales – Swissôtel Makkah & Swissôtel Al Maqam (Saudi National)
Core
Lead sales strategy and execution for two luxury hotels in Makkah, driving account growth, business conversion, and revenue delivery while managing a high-performing sales team.
Role type
Cluster Director of Sales (Hospitality)
Builds
Hotel room inventory, meeting rooms, banqueting services, and business center facilities for pilgrims and business travelers.
Domain
Hospitality / Luxury Hotels / Religious Tourism (Umrah, Hajj, Ramadan)
Required skills
Strategic sales planning, account management, contract negotiation, sales forecasting, team leadership, market analysis, revenue management collaboration, product knowledge, travel management.
Preferred skills
Multi-property sales experience, knowledge of Makkah and key source markets, ability to close complex deals.
Technologies
CRM systems, Sales Operations tools, Revenue Management systems, Microsoft Office Suite.
Responsibilities
Develop and execute annual sales plans aligned with budgets and market segments; lead proactive sales across assigned segments to grow production and acquire new accounts; negotiate sales contracts and agreements; monitor leads and group business with Sales Operations; direct sales forecasting with Revenue Management; maintain distinct sales plans for each hotel reflecting Umrah, Ramadan, and Hajj priorities; lead, coach, and develop the sales team; produce management reports for senior management and owners.
Seniority
Director, strategic leadership & team management