Director of Commercial Services
Core
Lead the commercial strategy of a luxury hospitality destination, driving revenue growth, profitability, and market competitiveness across sales, marketing, events, and revenue management.
Role type
Senior Director of Commercial Services (Hospitality)
Builds
Revenue performance and market positioning for a luxury hospitality property
Domain
Luxury Hospitality / Hotel Management
Required skills
Commercial strategy, Revenue management, Sales leadership, Financial planning, Market analysis, Team leadership, Pricing strategy, Distribution management, Budgeting, Data-driven decision making
Preferred skills
Full-service or luxury hotel experience, Seasonal resort experience, Power BI, Hospitality sales systems (Delphi, Opera, IDeaS, STR, TravelClick)
Technologies
Delphi, Opera, IDeaS, STR, TravelClick, Power BI, Excel, PowerPoint, Word
Responsibilities
Oversee sales and marketing profit and loss (P&L), revenue forecasting, and the development of short-term and long-term commercial strategies; Lead, train, and manage sales managers, event managers, and coordinators; Develop accurate annual revenue budgets and monthly forecasts; Lead revenue management initiatives to optimize RevPAR, ADR, and occupancy; Conduct market research and monitor competitor performance; Build and maintain strategic relationships with OTAs, GDS providers, and corporate accounts; Prepare and deliver weekly and monthly commercial performance reports to ownership.
Seniority
Director, Strategic Leadership