Express Advisor - Mountain States Toyota
Core
Primary point of contact for customers in the Express Service Department, responsible for identifying maintenance needs, coordinating service, and ensuring efficient workflow.
Role type
Service Advisor
Builds
Express maintenance services for vehicle owners
Domain
Automotive retail / Service
Deliverable
product features
Required skills
Customer service, repair order preparation, technician coordination, warranty management, computer proficiency, multitasking
Preferred skills
Automotive service advising experience, knowledge of vehicle systems
Responsibilities
Greet customers and document vehicle concerns, prepare repair orders, coordinate with technicians, communicate service updates, review completed work, maintain customer records
Seniority
Individual Contributor
