Service Advisor - Göteborg
Core
Managing the daily operation of the service reception, handling customer inquiries from contact to invoice, and scheduling repairs to optimize workshop use.
Role type
Service Advisor
Builds
Customer service interactions and repair scheduling for commercial vehicle fleet maintenance
Domain
Automotive after-sales service / Commercial vehicle fleet management
Deliverable
client delivery
Required skills
Customer relationship management, repair scheduling, invoicing and quote preparation, spare parts coordination, sales opportunity identification
Preferred skills
Engine knowledge, damage management experience
Technologies
None stated
Responsibilities
Receiving customers over the counter and by phone, providing service advice, scheduling repairs, handling invoicing and quotes, coordinating spare parts flow
Seniority
Individual Contributor
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