Conseiller.ère/Aviseur.e technique
Core
Technical advisor at a Toyota dealership, managing service appointments, coordinating repairs, and advising customers on maintenance products and services.
Role type
Service advisor (automotive)
Builds
Service department operations for Toyota Magog dealership
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
customer service, appointment coordination, work order management, parts ordering, basic mechanical knowledge, problem-solving
Responsibilities
Greet customers in person or by phone, coordinate service appointments with the service coordinator, manage work orders from opening to closing, advise customers on maintenance products and services, order parts to ensure availability, provide basic technical support to mechanics and customers
Seniority
Entry-level to Junior
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