CareerPlan

Manager, Creative Strategy

Charlotte, NC, usFull-time2026-10-13 → 2026-11-10
Hybrid

Core

Leads strategic creative direction, development, and execution of high-impact marketing campaigns to drive customer acquisition and revenue growth.

Role type

Manager, Creative Strategy

Builds

Integrated marketing campaigns across paid media, CRM, eCommerce, direct mail, and email channels

Domain

Telecommunications / Performance Marketing

Required skills

Creative and messaging strategy, Value proposition development, Performance marketing, Test-and-learn planning, Data interpretation, Team leadership, Agency management, Budget management

Preferred skills

Master's degree in Marketing/Communications, People leadership in creative strategy, Experience in telecommunications or subscription-based industries

Technologies

Paid media platforms, CRM systems, eCommerce platforms, Email marketing tools

Responsibilities

Translate business priorities and customer insights into scalable campaign frameworks and messaging strategies; Lead creative and messaging strategy for integrated campaigns across the customer journey; Establish campaign themes, messaging hierarchies, and creative direction; Oversee development and execution of creative assets across paid media and direct response channels; Lead and mentor a team responsible for creative strategy and execution; Manage creative production budgets including forecasting and spend management; Lead structured creative testing and experimentation; Partner with Analytics and Media teams to evaluate performance and optimize creative effectiveness; Manage creative agency relationships and provide strategic direction.

Seniority

Manager, hands-on leadership