Business Director/Managing Director
Core
Lead a large Phoenix-based client account and manage a team of four direct reports (Account Directors, General Manager, Account Manager) to ensure operational excellence and client satisfaction.
Role type
Senior Business Director / Managing Director
Builds
Client service delivery operations and new business solutions
Domain
Professional services / Outsourcing / Legal Services
Required skills
P&L management, team leadership, business development, client relationship management, strategic planning, financial oversight, sales cycle management
Preferred skills
Advanced degree, experience in national/global customer service or professional services, matrix management experience
Technologies
Salesforce.com
Responsibilities
Manage one large client account with revenues exceeding $8M annually; Lead, develop, and empower a team of four direct reports; Drive new business development and cultivate executive-level client relationships; Own P&L, budget, and EBIT delivery for the sector; Establish sector strategy and execute action plans to meet growth targets.
Seniority
Senior, hands-on IC with management responsibilities