Account Manager SMB
Core
Own a portfolio of SMB partners (restaurants, grocers, retail) to drive GMV growth, increase advertiser adoption, and fix operational issues impacting order volume.
Role type
Account Manager (SMB)
Builds
Revenue growth for Glovo marketplace via partner commercial terms, promotions, and ads.
Domain
Food delivery / Q-commerce / Marketplace
Required skills
Account management, sales negotiation, commercial target achievement, objection handling, data analysis, multi-account management, end-to-end problem solving, field engagement.
Preferred skills
Food delivery metrics knowledge, digital ads selling experience, SQL, Looker.
Technologies
Looker, Google Sheets, Salesforce
Responsibilities
Build account plans for high-potential partners, negotiate commissions and terms, secure promotions and new branches, upsell Glovo Ads, run weekly portfolio reviews, partner with operations to fix availability and delivery times, resolve escalations and reduce churn.
Seniority
Mid-level, hands-on IC