Strategic Account Manager
Core
Manage relationships with Square's largest Food & Beverage sellers, driving revenue growth through use-case expansion and cross-selling while acting as a strategic partner to C-level executives.
Role type
Senior Strategic Account Manager (Food & Beverage)
Builds
Integrated omnichannel commerce and financial solutions for high-value restaurant sellers
Domain
Fintech / Point of Sale / Food & Beverage Technology
Deliverable
production ML models | product features | client delivery
Required skills
Account management, business development, contract negotiation, technical solutioning, project management, stakeholder management, strategic consulting, requirements gathering, cross-functional collaboration, data analysis
Preferred skills
Restaurant industry experience, F&B technology experience
Technologies
Square ecosystem, Afterpay, internal product platforms
Responsibilities
Manage a book of 50 strategic Food & Beverage sellers, grow account-based revenue via use-case expansion and cross-sell, serve as the voice of the upmarket seller with Product Teams, act as a consultant to high-value restaurant sellers, identify and project manage technical solutions for customer needs, partner with Strategic Account Executives on high-growth deals, negotiate pricing for expansion and retention, provide white glove client service and troubleshooting, inform operations and program design, conduct quarterly business reviews
Seniority
Senior, hands-on IC