Coordonnateur TI
Core
Coordinate IT requests and incidents, manage vendor relationships, and drive continuous improvement of IT practices.
Role type
IT Operations Coordinator
Builds
IT service delivery and process improvements
Domain
Retail IT Operations
Deliverable
dashboards & analysis
Required skills
IT request/incident coordination, vendor management, ITSM tools, Excel, performance metrics analysis
Preferred skills
Stakeholder communication, professional writing, organizational prioritization
Responsibilities
Coordinate and prioritize IT requests and incidents; Liaise with vendors and track deliverables; Produce and update IT performance indicators; Contribute to IT process and practice improvements.