Director of Account Management
Core
Lead the retention and growth strategy for the Telematics UK customer portfolio, driving revenue through cross-selling and upselling while managing key strategic accounts.
Role type
Director of Account Management (Telematics)
Builds
Customer portfolio growth and retention within the Telematics UK business
Domain
Telematics / Sustainable Mobility / B2B Services
Required skills
Team leadership and performance management, Strategic account management, Revenue growth strategy, Cross-selling and upselling, Commercial forecasting, Stakeholder engagement at C-suite level
Preferred skills
Experience in Account Management, Customer Success or Sales, B2B customer lifecycle methodologies, Cross-functional coordination
Responsibilities
Setting and running the retention and growth strategy for the Telematics UK customer portfolio, Driving revenue growth through cross-selling and upselling, Leading, coaching and performance-managing a team of 50 FTE, Personally managing a set of strategic accounts including C-suite relationships, Overseeing account reviews, profitability, and reporting on performance and forecasts
Seniority
Director, hands-on leadership