VP, CRM GTM Innovation
Core
Strategic executive driving global CRM and AI growth by building high-quality pipeline, aligning cross-functional teams, and executing go-to-market strategies for ServiceNow CRM solutions.
Role type
VP, CRM Go-to-Market Innovation
Builds
Global CRM pipeline, joint programs with strategic partners, and unified go-to-market plans
Domain
SaaS / CRM / AI
Required skills
CRM domain expertise, pipeline management, consultative sales-cycle approach, SaaS/CRM growth strategy, AI application in business processes, strategic partner enablement, cross-functional leadership, executive communication
Preferred skills
Experience applying AI to decision-making, ability to act as a trusted advisor to senior leaders
Technologies
ServiceNow CRM, AI platforms
Responsibilities
Own CRM pipeline performance and KPIs across strategic accounts; support high-impact CRM pursuits with quantified business value; bridge sales, product, marketing, and industry teams; unify global CRM go-to-market plans; accelerate strategic partner engagement; shape CRM strategy by region and industry; advise Product and Development on customer-driven insights and AI-enabled GTM practices
Seniority
VP, strategic leadership & execution