Stage - Assistant Chef de Projet Fidélisation H/F
Core
Managing Sandro's CRM strategy for 10 markets in France and Europe, focusing on loyalty operations and clienteling app improvement.
Role type
Assistant Project Manager (CRM & Loyalty)
Builds
Loyalty campaigns (email, SMS, digital wallet) and clienteling mobile app features
Domain
Fashion retail / Customer Relationship Management
Required skills
CRM strategy, email campaign management, SMS marketing, digital wallet operations, clienteling app management, data analysis, Excel, project management
Preferred skills
Salesforce, Selligent, Dartagnan, Sinch, Captain Wallet, fashion industry knowledge
Responsibilities
Writing briefs for email campaigns, launching loyalty operations (anniversary offers, gifting), measuring CRM results and proposing optimizations, contributing to CRM tool migrations and data quality improvement, enhancing the clienteling app content, analyzing app usage for store teams, providing personalized support to store teams
Seniority
Intern (6 months)