Assistant Manager, Merchant Sales (F&B)
Core
Acquire and grow high-potential restaurant partnerships in Singapore by diagnosing business needs and selling Grab's suite of merchant solutions (deliveries, QR ordering, payments, advertising, CRM) to increase revenue and streamline operations.
Role type
Senior individual contributor B2B sales professional (merchant acquisition)
Builds
Grab's merchant ecosystem solutions for restaurants
Domain
Food & Beverage (F&B) / Superapp / Merchant Technology
Required skills
B2B sales, consultative selling, new-business hunting, pipeline management, sales forecasting, commercial negotiation, business acumen, CRM management, relationship building
Preferred skills
F&B industry experience, food delivery/payments/SaaS experience, experience with multi-outlet restaurant groups
Technologies
Grab ecosystem tools (QR ordering, digital payments, CRM, advertising platforms)
Responsibilities
Identify and acquire high-potential restaurant partners through cold calling, networking, and field prospecting; Own the end-to-end sales cycle from discovery to onboarding handover; Diagnose merchant challenges and recommend tailored Grab solutions; Develop commercial proposals and business cases; Lead complex sales presentations and negotiations with business owners; Balance merchant needs with Grab's commercial objectives; Collaborate with cross-functional teams to ensure successful onboarding; Share market intelligence and competitive insights.
Seniority
Senior, hands-on IC