Client Success Executive Specialist
Core
Strategic partner to key local, regional, and global clients, acting as an innovation agent to drive change and faster reaction to market requirements.
Role type
Senior Client Success Executive Specialist
Builds
High adoption rates of gfknewron (market, predict, consumer) solutions within senior client organizations and new user bases for NIQ offerings.
Domain
Consumer intelligence, market research, retail, and durables business.
Deliverable
client delivery
Required skills
Strategic partnership, innovation management, lead generation, client training and onboarding, ROI demonstration, use case development, sales lead identification, business renewal management, cross-functional coordination, presentation skills.
Preferred skills
Consulting, market research, product management experience in durables or retail, deep understanding of platform offerings, feedback collection for product teams.
Technologies
gfknewron market, gfknewron predict, gfknewron consumer, NIQ platforms.
Responsibilities
Act as strategic partners to key clients; drive change for faster reaction to changing market requirements; support internal Sales team in lead generation; deliver insightful top-level presentations and actionable recommendations; ensure effective client training and onboarding; drive high adoption rates of solutions; identify sales leads for cross-sell and upsell opportunities; manage client concerns and resolution processes; coordinate internal client services nationally and internationally.
Seniority
Mid-level to Senior, hands-on IC