Technical Support Officer

Sydney, NSW, au💼 Full-time🗓 2026-09-27 → 2026-09-28

Core

Level 2 IT support specialist providing hardware and software troubleshooting, system upgrades, and technology initiatives for employees in Sydney offices.

Role type

Level 2 Technical Support Officer

Builds

Seamless technology experience and IT brand presence for NSW business employees

Domain

Enterprise IT Support / Managed Services

Required skills

Windows 11 support, MS Office 365 administration, Citrix management, Azure fundamentals, Audio/Visual conferencing setup, SCCM deployment, Intune device management, ServiceNow ticketing

Preferred skills

None stated

Technologies

Windows 11, MS Office 365, Citrix, Azure, SCCM, Intune, ServiceNow

Responsibilities

Identify and resolve IT issues for Sydney offices, provide first and second level hardware/software support, document procedures, recommend system upgrades, deliver customer-facing technology initiatives, participate in projects

Seniority

Mid-level, hands-on IC

Sourced via smartrecruiters · Listed on CareerPlan, which tracks 805,000+ jobs from 20+ sources.

About Colliers

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected].