Sr. Administrative Associate (M-F 3pm-12am)
Core
Provides administrative support functions including expense/invoice entry, calendar management, and opening client matters for a site, office, or client.
Role type
Senior Administrative Associate
Builds
Administrative operations and client support workflows
Domain
Business support services (Legal, Banking, Professional Services)
Required skills
Expense/invoice entry, calendar and phone management, document editing/transcription, data entry, scheduling (meetings/A/V/travel), confidential information handling, MS Office proficiency, keyboarding, troubleshooting basic equipment, training delivery, process mapping, quality assurance, customer service, workflow prioritization
Preferred skills
Experience in legal or banking industry, subject matter expertise, ability to work independently and collaboratively, problem-solving, professional composure under deadlines
Technologies
MS Office (Word, Excel, PowerPoint), tracking software, job ticketing systems
Responsibilities
Answer phone lines and provide customer service, edit/transcribe documents, enter data for expenses/time/invoices, create reservations and schedule meetings, oversee confidential company information, utilize logs/tracking software, assess job requests and ensure task completion, communicate with team members and clients on deadlines, troubleshoot basic equipment problems, develop and deliver training plans, serve as a subject matter expert for junior employees, perform quality assurance on own and others' work
Seniority
Senior, hands-on IC