General Manager
Core
Leading a team of 19 staff (chefs and front of house) to deliver a professional catering service and hospitality experience for clients in offices, stadiums, cathedrals, or universities.
Role type
Senior General Manager (Contract Catering)
Builds
Catering services, hospitality experiences, and vending operations for corporate and public sector clients.
Domain
Contract Catering / Hospitality
Deliverable
client delivery
Required skills
Financial management, budgeting, team leadership, operational oversight, client relationship management, problem-solving, delegation, report writing.
Preferred skills
Passion for food and customer service, analytical approach, ability to maximize commercial opportunities.
Technologies
Smart vending systems, financial reporting tools.
Responsibilities
Lead and appraise a team of 19; ensure financial targets and food costs are met; develop and improve client services; meet monthly KPIs; manage budgets and business reviews.
Seniority
Senior, hands-on IC with people management focus.