Spa Receptionist
Core
Manage spa front desk operations, deliver luxury guest service, and execute add-on sales for treatments.
Role type
Spa Receptionist
Builds
Spa services and guest experiences
Domain
Hospitality / Luxury Spa
Deliverable
client delivery
Required skills
Spa booking systems, luxury service standards, suggestive selling, treatment knowledge, room restocking, time management, detail orientation, verbal communication, professional presentation
Preferred skills
Property management systems, further development aptitude, self-awareness
Responsibilities
Manage front desk operations, deliver warm welcoming service, answer guest questions and provide feedback, execute add-on sales, rebook guests after treatment, perform treatments, monitor and restock assigned room with products and supplies
Seniority
Individual Contributor
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