Chef de brigade H/F
Core
Leading a reception team to ensure high-quality guest service and operational flow in a luxury hotel spa setting.
Role type
Senior Front Office Supervisor (Chef de Brigade)
Builds
Guest experiences and operational efficiency for a luxury hotel spa brand
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Team leadership, guest service management, operational oversight, staff motivation, training and development, brand identity implementation
Preferred skills
Proficiency in Protel, fluent English (spoken and written)
Responsibilities
Lead and manage the reception team during shifts, ensure quality of guest welcome and handling, foster a unique and personalized guest experience, motivate the brigade to meet service objectives, develop team technical and behavioral skills, promote brand and group identity projects