Lead - Solution Engineer(Dutch/Swedish speaking)
Core
Technical expert supporting pre-sales team to architect solutions, deliver demos, and consult with strategic prospects for mid-market and enterprise customers.
Role type
Lead Solutions Engineer (Pre-Sales)
Builds
Technical product demonstrations, proof of concepts, RFP responses, and sales strategies for Freshworks SaaS solutions.
Domain
SaaS / ITSM / ITIL / Cloud Infrastructure
Deliverable
product features
Required skills
Technical solution architecture, complex workflow analysis, customer requirement assessment, technical product demonstration, RFP response management, stakeholder management (CxOs), sales cycle management, ITSM/ITIL methodologies, cloud infrastructure knowledge
Preferred skills
Native Dutch or Swedish, additional European languages, experience with mid-market and enterprise segments
Technologies
Freshworks CX/EX software suite, cloud-based infrastructure
Responsibilities
Prepare and deliver bespoke technical product demonstrations, deliver product messaging via presentations, respond to functional and technical customer questions, perform complex workflow analysis, collect and convey customer requirements to product management, collaborate with internal teams to execute sales strategy, train sales teams on products and features
Seniority
Senior, hands-on IC
