IT Manager
Core
Lead local IT operations and support for business systems, infrastructure, and workplace technology in Suva, Fiji.
Role type
Manager, IT Operations
Builds
Reliable, secure, and responsive IT services and infrastructure for the local business.
Domain
Logistics and supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT operations leadership, incident and service request management, infrastructure and networking knowledge, third-party vendor management, team coaching and performance management, budgeting and cost control, stakeholder communication, risk and compliance management
Preferred skills
Experience with IT service management frameworks, system upgrade and project implementation, business continuity planning
Technologies
IT service management tools, networking equipment, workplace technology platforms
Responsibilities
Oversee end-user support and device management, prioritize and resolve operational incidents, monitor system performance and availability, maintain IT processes (incident, request, problem, change, asset), manage third-party vendors, support local technology projects, identify efficiency improvements, manage IT risks, lead and develop the local IT team, contribute to IT budgeting
Seniority
Manager, hands-on leadership
