SME Account Manager
Core
Manage a portfolio of 400-500 customer accounts, resolve account issues, and drive cross-selling of Radius products.
Role type
Senior Account Manager
Builds
Customer retention and revenue growth for Radius fuel card services
Domain
Financial services / Fuel cards
Deliverable
client delivery
Required skills
Account management, strategic planning, negotiation, cross-selling, tailored communication, Microsoft Office proficiency
Responsibilities
Manage and correspond with a portfolio of 400-500 accounts, support customers with issues or queries, develop and drive strategic plans for customer growth, enhance customer loyalty by promoting the full suite of products, adapt communication methods to suit unique customer needs, collaborate with the wider team to support strategic goals, provide exceptional support to other portfolios as needed