Front Office Agent (m/w/d) DO & CO Hotel München
Core
Managing check-in/check-out, reservations, billing, and providing high-quality personal and telephone support to international guests at a luxury boutique hotel.
Role type
Front Office Agent (Guest Service)
Builds
Guest experiences and operational front-desk services
Domain
Luxury Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Reservation management, billing processing, guest relations, concierge services, multilingual communication (German, English)
Preferred skills
Experience in luxury hospitality, additional foreign languages, Class B driver's license
Responsibilities
Handling check-in and check-out procedures, managing guest reservations and confirmations, processing guest billing, providing concierge services, ensuring smooth communication between departments
Seniority
Individual Contributor
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