Junior Supervisor Front Office (m/w/d)
Core
Leading front office shifts, managing cash operations, and supervising guest services at a large indoor resort and hotel.
Role type
Junior Supervisor Front Office
Builds
Guest check-in/check-out, cash handling, and front office operations for a resort with 3,300 beds and 6,500 daily guests.
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
shift leadership, cash handling, guest relations, complaint management, hotel software/PMS, MS Office
Preferred skills
hospitality/gastronomy vocational training, prior leadership experience
Technologies
Hotel software, PMS systems, MS Office
Responsibilities
Lead shift operations with active participation, manage cash register and reconcile income, support and lead work areas (cashier, information, reception), control checklists and guest accounts, document front office closures and petty cash, manage key card administration
Seniority
Junior, first leadership role