Mitarbeiter (m/w/d) digitale Kundenberatung - Hotelvergleich
Core
Handling customer inquiries via phone and email regarding hotel bookings and travel issues for CHECK24's hotel comparison platform.
Role type
Customer Service Representative (Hotel Comparison)
Builds
Customer support interactions for hotel bookings
Domain
Travel / Hospitality / Customer Support
Deliverable
client delivery
Required skills
Phone and email communication, conflict resolution, process adherence, teamwork, PC and internet applications, German (fluent), English (basic)
Responsibilities
Answering customer questions and solving problems via phone and email, verifying and evaluating customer requests, ensuring timely resolution of bookings, collaborating with partners, participating in internal quality assurance, developing internal processes.
Seniority
Entry-level / Individual Contributor
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
