Account Manager – Mid Market
Core
Manage in-life retention and upsell opportunities for a mid-market customer base in the sustainable mobility and connectivity sector.
Role type
Mid-market Account Manager
Builds
Customer retention, cross-selling pipelines, and profitability within the mid-market segment
Domain
Telecoms / Sustainable Mobility / Connectivity
Deliverable
client delivery
Required skills
customer relationship management, upselling, cross-selling, churn reduction, commercial acumen, stakeholder management, industry knowledge
Preferred skills
proactive strategy development, pipeline building, long-term relationship building
Technologies
none stated
Responsibilities
Develop personal relationships with key clients to secure retention, identify and drive new upsell opportunities, increase product penetration within accounts, manage account profitability, maintain industry knowledge through training
Seniority
Individual Contributor