Head, Strategic Accounts
Core
Lead regional Strategic Accounts team to manage highest-value restaurant partners across 16 markets in Europe/Asia, driving GMV, revenue, and gross profit growth while implementing AI tools and processes.
Role type
Senior leadership, regional head of strategic accounts
Builds
Strategic account management tools, products, and ways of working; regional partner partnerships
Domain
On-demand food delivery, F&B commercial operations, AI implementation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic account management, commercial negotiation, team leadership, data-driven decision making, cross-functional collaboration, GTM rollout, AI use case identification, contract negotiation, business strategy planning
Preferred skills
F&B commercial/operations knowledge, AI impact leveraging, startup/internet firm experience, FMCG/Retail/on-demand delivery industry experience
Technologies
Google Suite, MS Office, Excel
Responsibilities
Devise long-term department strategy and manage team performance; build and implement best-in-class account management tools and processes; negotiate commercial terms and secure new regional brand partnerships; identify and embed high-impact AI tools for account management; serve as primary contact for senior global stakeholders
Seniority
Senior, hands-on IC with team leadership