Sales Performance Lead CDI/CDD
Core
Drive performance and operational efficiency for inbound call, lead management, and outbound sales (renewal/cross-sell) teams.
Role type
Sales Performance Lead (CDI/CDD)
Builds
Inbound call center operations, outbound sales campaigns, and lead processing workflows.
Domain
Energy sector sales operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team management, sales enablement, CRM proficiency, performance analysis, process optimization, coaching, data-driven decision making, script development, KPI definition
Preferred skills
Leadership of influence, analytical mindset, structured approach, oral communication, pedagogical skills, test-and-learn culture
Technologies
Hubspot, Salesforce
Responsibilities
Monitor team performance for inbound leads and outbound calls, lead commercial rituals (daily/weekly reviews), analyze lead processing journeys to improve conversion, coach teams on sales scripts and arguments, define and analyze performance KPIs (conversion, retention, productivity), coordinate with Data/IT/Ops teams to evolve processes
Seniority
Mid-level, hands-on IC