Patient Access Specialist (Part-Time, Evening Shift)
Core
Front-desk specialist managing patient registration, scheduling, insurance verification, and financial account setup for Northwestern Medicine outpatient services.
Role type
Patient Access Specialist (Part-Time)
Builds
Patient appointment schedules and verified insurance eligibility
Domain
Healthcare / Patient Access
Deliverable
product features
Required skills
Patient registration, insurance eligibility verification, appointment scheduling, HIPAA compliance, data entry, customer service, multi-tasking
Preferred skills
Healthcare finance experience, healthcare insurance experience, additional language skills
Technologies
Epic, NDAS, ASF
Responsibilities
Collect and verify patient demographic information, schedule appointments, verify insurance eligibility and benefits, inform patients of financial account issues, complete out-of-pocket estimations, perform medical necessity checks, maintain patient confidentiality per HIPAA, provide training to new staff, participate in quality assurance reviews.
Seniority
Individual Contributor