Executive Assistant
Core
Executive Assistant providing comprehensive administrative support to the General Manager of a luxury 5-star hotel, managing office operations, guest communications, and VIP relations.
Role type
Senior Executive Assistant (Hospitality)
Builds
Operational efficiency for the General Manager's office and guest experience management
Domain
Luxury Hospitality / Hotel Management
Deliverable
client delivery | administrative support
Required skills
diary management, travel itinerary planning, minute taking, file management, guest complaint handling, VIP liaison, confidential document handling, written communication
Preferred skills
Arabic language proficiency, high-pressure environment adaptability, service excellence
Technologies
Office productivity tools, hotel management systems
Responsibilities
Manage GM's diary, agenda, and signature turnaround; Handle guest feedback, complaints, and generic email inquiries; Coordinate international travel itineraries; Prepare reports and minutes for meetings; Liaise with owner's office, corporate, and hotel departments; Maintain VIP and guest contact lists; Issue complimentary vouchers and maintain audit records.
Seniority
Senior, hands-on IC
