Stagiaire Réception - H/F
Core
Front desk support for guest arrivals, departures, and service presentation at a 5-star seasonal hotel.
Role type
Front desk intern
Builds
Guest check-in/check-out experiences and service information
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest relations, multi-channel communication (phone/email), PMS software proficiency (Opera, Knowcross), service standards compliance
Preferred skills
Third foreign language
Technologies
Opera, Knowcross
Responsibilities
Greet guests at the hotel entrance/lobby, present hotel services, manage guest stay from preparation to departure, handle communication channels autonomously, ensure service quality compliance
Seniority
Intern