Associate, Account Management
Core
Manage and enhance relationships with partner restaurant chains to drive order volume and customer experience for the food delivery platform.
Role type
Associate Account Manager (Food & Beverage)
Builds
Corporate menu booklets, online traffic conversion via backlinks/splash pages, aftersales processes, and CRM systems.
Domain
Food delivery / Restaurant partnerships
Deliverable
client delivery
Required skills
contract negotiation, relationship management, sales conversion, process improvement, CRM management, partner onboarding
Preferred skills
food and beverage industry experience, persuasive communication, structured organization
Technologies
CRM systems
Responsibilities
Renegotiate contract conditions (commission rates, minimum basket sizes), convince partners to implement website backlinks, design and improve aftersales operations, monitor order evolution and customer experience, negotiate exclusive deals, brief partners on experience improvements
Seniority
Junior to Mid-level IC
