Key Account Director - CRM & Industry Solutions (BFSI)
Core
Drive growth for ServiceNow's CRM & Industry Solutions by building relationships with clients, developing sales strategies, and closing complex enterprise sales cycles in the BFSI sector.
Role type
Senior Account Executive (CRM & Industry Solutions)
Builds
Enterprise Customer Experience and Business solutions on the ServiceNow platform
Domain
BFSI (Banking, Financial Services, Insurance) / Enterprise Software Sales
Deliverable
product features
Required skills
Enterprise sales strategy, CxO relationship building, complex sales cycle management, AI integration in work processes, sales force automation, customer service management, ERP knowledge, territory planning, forecasting
Preferred skills
AI-powered tools usage, automating workflows, analyzing AI-driven insights
Technologies
ServiceNow CRM, Salesforce, ERP systems, AI tools
Responsibilities
Develop sales strategy for allocated territory, conduct Executive and CxO discussions, manage sales process and opportunity closure, manage ongoing account relationships, support regional partner channels, use internal technology for lead management and forecasting
Seniority
Senior, hands-on IC
