Customer Success Specialist
Core
Manage relationships with Appcast's large, strategic customers to oversee recruitment advertising spend and ensure maximum value from software and managed services.
Role type
Customer Success Specialist (Account Management)
Builds
Recruitment advertising campaigns and managed services for enterprise clients
Domain
Recruitment marketing / Programmatic advertising
Deliverable
client delivery
Required skills
Customer success, account management, recruitment marketing, data analysis, cross-functional collaboration, written and verbal communication, project management
Preferred skills
Technical platform experience, analytical presentations, time zone management
Technologies
Appcast platform, Slack, Jira, Microsoft Teams
Responsibilities
Build and maintain strong relationships with strategic clients; manage client advertising spend and reporting; partner cross-functionally to solve client challenges; empower clients with platform education and updates.
Seniority
Individual Contributor
