Senior Director, Sales – North America Verticals
Core
Lead go-to-market execution for Freshworks' North America vertical sales organization across Manufacturing, SLED, and Federal/Government markets.
Role type
Senior Director, Enterprise SaaS Sales Leadership
Builds
North America vertical sales organization and revenue growth in specialized public and complex enterprise sectors
Domain
Enterprise SaaS, Public Sector (SLED, Federal), Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise SaaS sales leadership, Public sector sales strategy, Complex enterprise deal execution, Revenue forecasting, Sales team scaling, Cross-functional GTM partnership, Market intelligence, Executive stakeholder engagement
Preferred skills
Manufacturing vertical experience, High-growth SaaS environment, Upmarket expansion
Technologies
CRM, Sales Operations Tools, Forecasting Platforms
Responsibilities
Lead and develop sales leaders for Manufacturing, SLED, and Federal/Government teams; Develop and execute vertical-specific sales strategies; Own revenue performance and pipeline generation; Build scalable operating models for distinct vertical markets; Partner with Marketing, Product, and Customer Success to drive integrated GTM strategies; Represent the organization in North America sales leadership planning.
Seniority
Senior, second- or third-line leadership
