Automotive Service Manager
Core
Manage the service department operations, coaching technicians and service personnel to improve performance and ensure safety compliance.
Role type
Service Manager (Automotive)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, OSHA/MSDS knowledge
Technologies
ISI systems
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, coach team members on operational issues and service standards, work directly with customers on sales and service opportunities, manage parts inventory and outside purchases, ensure store and shop area safety compliance, enforce wheel torqueing processes, conduct proper inspections
Seniority
Mid-level, hands-on management