Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and coaching team members to ensure operational excellence and safety.
Role type
Service Department Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
Leadership, scheduling, performance evaluation, inventory management, safety compliance, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptation, mentoring, business objective achievement, team collaboration
Technologies
ISI systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, managing parts inventory, ensuring store safety and equipment compliance, coaching personnel on operational processes and wheel torqueing, working directly with customers on sales and service issues
Seniority
Mid-level, hands-on management