Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, coaching staff on processes and safety, and directly supporting customer service and sales opportunities.
Role type
Service Department Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail / Service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Leadership, store management, team supervision, scheduling, performance evaluation, inventory management, safety compliance, customer relations, OSHA/MSDS knowledge
Preferred skills
Fast-paced environment adaptability, organization, mentoring, business objective achievement
Technologies
ISI systems
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching staff on operational processes and safety, working directly with customers on sales and service issues, managing parts inventory, ensuring store and equipment safety compliance
Seniority
Mid-level, hands-on management