Key Account Manager
Core
Manage strategic accounts in Critical Infrastructure, Data Centre, and Manufacturing/Semiconductor sectors, ensuring efficient service delivery for inspection, testing, and certification activities.
Role type
Key Account Manager (Strategic Sales & Account Management)
Builds
Inspection, testing, and certification services for major clients
Domain
Industrial testing, inspection, and certification (ITIC)
Deliverable
client delivery
Required skills
Strategic account management, commercial proposal preparation, sales pipeline management, revenue target achievement, quality compliance management, risk mitigation, cross-functional coordination, financial reporting, industry knowledge
Preferred skills
Mandarin language proficiency, engineering or related technical background
Technologies
Crystal system, OIMS, ISO 17020, ISO 17025, ISO 17065, MIBAS, ACB, SAMM
Responsibilities
Serve as primary point of contact for major clients, prepare quotations and service agreements, coordinate with operations for service execution, develop strategic plans to grow market share, identify new business opportunities, ensure adherence to Quality Management System and HSE policies, prepare monthly reports and forecasts, monitor job costing and invoicing
Seniority
Mid-level, independent contributor
