Group Reservations Coordinator
Core
Coordinate end-to-end group bookings, manage rooming lists and payments, and build relationships with travel agents to generate business for the hotel.
Role type
Group Reservations Coordinator
Builds
Group rooming lists, payment records, business forecasts, and relationship networks with PCOs and travel agents
Domain
Hospitality / Hotel Sales & Marketing
Deliverable
product features
Required skills
Group booking management, rooming list preparation, payment processing, stakeholder coordination, inventory management, report generation, relationship building with travel agents
Preferred skills
Front Office or Reservations experience, multicultural awareness, service-oriented mindset, strong organization
Technologies
N/A
Responsibilities
Manage and coordinate all group bookings end-to-end, Prepare group information sheets and brief hotel stakeholders, Coordinate with other departments on special requests and VIP procedures, Manage group-related inventory and produce reports/statistics, Build and maintain relationships with PCOs and travel agents
Seniority
Individual Contributor