Technical Enablement Manager for Customer Team
Core
Drive post-sales and technical field team success by developing strategic enablement initiatives that enhance customer adoption, retention, and account expansion for cybersecurity products.
Role type
Senior Technical Enablement Manager (Cybersecurity)
Builds
Global post-sales technology enablement programs, technical onboarding frameworks, and training content for the Armis product.
Domain
Cybersecurity / B2B SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical cybersecurity expertise, technical enablement strategy, live technical demonstration, training content creation, cross-functional leadership, public speaking/facilitation
Preferred skills
Prior experience as Solution Consultant, Pre-Sales Engineer, or Technical Account Manager, experience with Armis Ignite onboarding program
Technologies
Articulate Rise, Camtasia, PowerPoint, Word, Excel, LMS/CMS platforms, Monday, Asana, Smartsheets
Responsibilities
Design and deliver deep-dive technical enablement motions including lab environments and live demos; Assist with the Armis Ignite onboarding program; Create technical training content covering product architecture and methodologies; Organize and facilitate live training events and workshops; Present to large audiences (up to 400 attendees); Build enablement strategies for product releases and technical initiatives
Seniority
Senior, hands-on IC