Office Services Workflow Coordinator
Core
Coordinate workflow for office services including reprographics, mail, intake, hospitality, facilities, and audio/visual support to ensure efficient operations and client satisfaction.
Role type
Office Services Workflow Coordinator
Builds
Physical and digital office support services for clients
Domain
Business Services / Office Operations
Deliverable
product features
Required skills
Workflow coordination, prioritization, delegation, customer service, quality assurance, report production, job intake, equipment operation (copiers, mail, AV), training, physical lifting (up to 50 lbs), Microsoft Office proficiency, problem-solving, attention to detail, confidentiality handling
Preferred skills
Experience in legal, banking, or large corporate environments, familiarity with administrative support procedures
Technologies
Microsoft Office, reprographics equipment, mail systems, digital office hardware
Responsibilities
Coordinate team workflow and delegate duties, assist with complex high-volume jobs, ensure outstanding client service, escalate operational issues, produce scheduled reports, conduct quality assurance, monitor job completion efficiency, train new employees, manage conference room setup and visitor check-in
Seniority
Mid-level, hands-on IC