Agent de réservation (H/F)
Core
Handle booking requests, apply pricing strategies, and optimize conversion to drive revenue for a 5-star hotel in Paris.
Role type
Reservation Agent (Revenue Team)
Builds
Hotel room bookings and upsell opportunities
Domain
Hospitality / Hotel Revenue Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
French (fluent), English (fluent), OPERA CLOUD, PMS/CRS tools, distribution channels knowledge, commercial orientation, data accuracy
Preferred skills
Third language, luxury vocabulary mastery, high-end hotel experience
Technologies
OPERA CLOUD, PMS, CRS, GDS, OTA
Responsibilities
Process booking requests with responsiveness, apply pricing strategy and optimize conversion, ensure follow-up on options and client reminders, handle modifications, cancellations, and no-shows, collaborate with Front Office and Sales teams
Seniority
Entry to Mid-level, individual contributor