Service Sales Excellence (w/m/div.)
Core
Build and lead the Service Sales Excellence function to identify data-driven growth opportunities for new installations, modernizations, and cross-selling, while developing service packages and Go-to-Market strategies.
Role type
Senior Service Sales Excellence Manager / Business Development Lead
Builds
Scalable service sales processes, AI-driven sales assistants, and unified commercial standards for building automation and security systems.
Domain
Building Automation, Security Technology, Commercial Excellence
Deliverable
product features | production ML models
Required skills
Go-to-Market strategy design, data-driven lead generation, AI use case definition, commercial process optimization, stakeholder alignment, CRM and Power BI proficiency
Preferred skills
Experience in building automation or security technology, AI tool implementation, change management, playbook development
Technologies
Power BI, CRM systems, AI tools, automation solutions
Responsibilities
Analyze installed base and white spots to generate targeted leads; Develop service offerings and pricing models with product management; Enable sales teams with playbooks and AI tools; Pilot and scale AI sales assistants; Establish new functional areas and standards; Optimize commercial processes and define KPIs; Manage interfaces between business units and AI hubs
Seniority
Senior, hands-on IC with strategic setup responsibilities