Director, Product Strategy EMEA Central
Core
Connect customer reality with company strategy by translating field insights into product roadmap, sales plays, and platform evolution for enterprise accounts.
Role type
Director, Product Strategy (Enterprise Software)
Builds
Enterprise workflow platform, outcome-based pricing models, post-acquisition GTM integration
Domain
Enterprise Software / Digital Transformation / Agentic AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
C-suite stakeholder management, enterprise account strategy, roadmap prioritization, cross-functional orchestration, digital transformation fluency, agentic AI & automation expertise, complex matrix organization navigation, post-sale deployment orchestration, partnership & M&A signal identification
Preferred skills
Experience with APEX/CEG ecosystems, outcome-based pricing model development, high-stakes deployment coaching
Technologies
ServiceNow Platform, APEX, CEG, Agentic AI frameworks
Responsibilities
Engage C-suite executives to define use cases and map them to platform strategy; advise field leadership on account portfolio prioritization; feed unfiltered field signals into roadmap evolution; orchestrate APEX resources for high-value customer engagements; drive post-acquisition GTM integration; identify and escalate churn risks.
Seniority
Director, strategic altitude with operational execution
